"Er." Rory blinks as he stands up from his seat, feeling like he should know what she's talking about but not knowing at all.

"Well, it's nice to meet you, Miss Baum. I'm.. guessing you have a file here," he says, and as he says it, he's edging towards the filing cabinet to pick it out. "But why don't you have a seat and tell me what's on your mind?"